Shipping policy

Shipping Policy

Hadley James at Home offers complimentary standard shipping on most orders. Any applicable shipping or delivery charges will be displayed at checkout before your order is completed.

Processing and Delivery

Processing and delivery times vary by product and are noted on individual product pages whenever available. Some items are made to order, special order, or shipped directly from our trusted manufacturing partners and may require additional time. Delivery estimates are provided in good faith but are not guaranteed.

Large Furniture and White Glove Delivery

Certain oversized furniture and specialty items require White Glove delivery. White Glove delivery will be added at checkout and includes placement in your designated room of choice and removal of packaging. The delivery carrier will contact you to arrange a delivery appointment.

Order Tracking

Tracking information will be provided by email when available. For freight or White Glove deliveries, the carrier may contact you directly to schedule delivery.

Shipping Address Changes

Please review your shipping address carefully before placing your order. Contact us as soon as possible if a correction is needed. Once an order has entered production or shipped, we may be unable to change the delivery address.

Damaged Deliveries

Please inspect your order promptly upon delivery. If an item arrives damaged, retain all original packaging and contact us as soon as possible at shoppe@hadleyjamesathome.com with your order number and photographs of the item, packaging, and shipping label.

Contact

For questions regarding your order or delivery, please contact:

Hadley James at Home
1048 Irvine Ave., #376
Newport Beach, CA 92660
949-632-0045
shoppe@hadleyjamesathome.com